I was having a pretty reasonable day today…until about 4:30pm. It was about then that a customer came to me with a problem that we tried to work through. I’m pretty certain it’s an issue on his side but he wants me to do further testing to prove beyond any doubt that it’s our problem. No worries.
I explain to him that I’ll need to have at least half an hour with the system – and during that time no-one else can will be able to use it.
“Oh, ok. Are you in on Saturday?”
“Err, no. I have this policy. I don’t work weekends.”
“What about 6:30 Friday evening?”
“I’m not going to start looking at your problem then, no.”
We finally compromised on 5 pm Friday evening. Exactly the start to the weekend I was looking for.